Foshan Li'en New Materials Co., Ltd. Factory-direct · one-stop colour matching Mon–Sat 08:30–18:00 (GMT+8)
Legal

Privacy Policy

This page explains what information we collect when you visit this website or send us an inquiry, why we collect it, how long we keep it, and what you can ask us to do with it.

Last updated: 2026-10-07

1. Who we are

This website is operated by Foshan Li'en New Materials Co., Ltd., which is the data controller for the information described here. Contact email: 35603660@qq.com. Address: Foshan, Guangdong, China.

2. What we collect

2.1 Information you give us (inquiry form / sample request)

When you send an inquiry or request samples through this website, we collect:

  • Your name and company name
  • Your email address and phone / WhatsApp number
  • Your country or region
  • The product, quantity and destination port you are interested in
  • Anything else you write in the message field

Name, email and message are required to send the form; every other field is optional.

2.2 Information recorded automatically

  • IP address — used for two purposes only: to decide whether to show you the Chinese or the English version of the site, and to block spam submissions. We do not store your full IP address; we store only the resolved country code (for example DE or US).
  • Submission time and the page you submitted from.
  • Language preference — a cookie remembers whether you chose Chinese or English.

2.3 IP geolocation lookup

To detect your language automatically, your IP address is sent to the third-party service ip-api.com for a country lookup. We do not associate your IP with any information beyond that lookup. If you prefer not to have your IP used this way, you can simply use the language switch at the top right of the site, or block that request with a browser extension — the site will still work normally.

3. How we use your information

  • To answer your inquiry and provide quotations and technical support
  • To arrange samples, production, customs clearance and shipping
  • To fulfil orders and provide after-sales communication once you are a customer

We do not sell, rent or trade your personal information. We do not send marketing email unrelated to your inquiry; if you want product news, you have to subscribe separately and deliberately.

4. Cookies

This site uses very few cookies:

NamePurposeLifetime
zl_langRemembers whether you chose Chinese or English30 days
PHPSESSIDOnly used when our own staff log into the admin area — ordinary visitors never receive itUntil the browser closes

We use no advertising or cross-site tracking cookies. You can clear or block cookies in your browser settings; the site will still work, you will just need to pick a language again on each visit.

5. How long we keep it

Inquiry records are kept for 3 years so that we can follow up on previous quotations and repeat orders. Records past that period are deleted periodically. The language preference cookie lasts 30 days.

6. Where your data is stored

Inquiry data is stored in files on a server we manage, located in Hong Kong, China. Only authorised sales and technical staff can access it. The server uses HTTPS for all traffic and the data directory is blocked from public access.

7. Your rights (including under GDPR)

If you are in the EU, the UK, or another region with similar legislation, you have the following rights over your personal data. We extend the same rights to all users:

  • Access — ask us what data we hold about you
  • Rectification — ask us to correct inaccurate information
  • Erasure — ask us to delete your data (except where we are legally required to keep it)
  • Restriction — ask us to stop using your data
  • Objection — object to processing based on legitimate interests
  • Portability — request a copy of your data in a common format

To exercise any of these, email 35603660@qq.com with the subject "Data request". We reply within 30 days.

Our legal basis for processing your inquiry data is performance of a contract (answering your inquiry and fulfilling orders) and legitimate interests (spam prevention and language detection).

8. Security

The entire site runs over HTTPS. The directory holding inquiry data is not publicly accessible, and the admin area requires a password. That said, no data transmitted over the internet can be guaranteed absolutely secure — please do not enter ID numbers, bank details or other sensitive information in the message field.

9. Children

This site is aimed at business buyers and is not directed at children under 16. We do not knowingly collect personal information from children.

10. Changes to this policy

If the way we handle data changes materially, we will update the "last updated" date at the top of this page. We suggest checking the current version before submitting an inquiry.

11. Contact us

For any question about this policy or your data:

  • Contact person: Mr. Chen Mingqiu
  • Email: 35603660@qq.com
  • Phone / WhatsApp: +86 138 2613 2844
  • Address: Foshan, Guangdong, China

See also: Terms of Service

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